"We drive 100 miles when we want Cycle Gear's in person shopping. Have gotten fitted and bought helmets, took a wheel in to get a tire mounted, just bought and had cardo comm gear installed...personally by Austin, the store manager. (Also got a good recommendation for a lunch spot we while we waited!) I'd checked online, then was surprised to get a text from him that he'd have them waiting. Then he called us when they were done. Nice
Revzilla and C Gear together make a good combination, especially with the opportunity for great in person customer service Iike we've found. Thumbs up Austin, we'll be back.
"
"We ordered our tires through Cycle Gear along with other items for both our motorcycles. Brought in the old tires on rims and they replaced with new tires. Pricing was reasonable and staff was very friendly. Store was clean and cool!"
"I bought a helmet from there and there were so helpful, "
"Went in looking for an uncommon helmet size and price range, salesperson was perfectly friendly and helpful. Salesperson was also more than willing to explain differences answer any annoying questions, and even offered to set aside the size in another helmet for the next day in the case that the first helmet didn't fit. The following day, we went into the store, and sure enough, the second helmet was indeed set aside, and the salesperson was not put out that we did not purchase the more expensive helmet, exchanging us for the helmet that worked for us.
Thank You Very Much for all of your Teams hard work and dedication over the years!"
"The tires I had Cycle Gear mount are a bear! They did a great job, alway quick turn around and accommodated me by adding balance beads to the tires. Awesome crew, glad they are here"
"The two guys working were very helpful. They seemed to know their stock and offered other options for what wasn’t in stock."
"I came in looking for a new helmet and gear for my new bike. I was looking for a top of the line adventure helmet. I ended up leaving empty handed as there were no size larges to be found, Arai, Schuberth, Bell, Shoei or not much of anything to even size with. I bought a Ram mount spider clip for a different bike but needless to say I was disappointed. "
"Customer service was great if you were looking at expensive gear. Under $50 bucks, forget about it. "
"Austin is our sales guy and he’s very honest and professional. Answers all of my questions and provides a great buying experience. Great selection at our Spokane store! "
"I bought a new jacket, helmet and gloves. The young man helped me with helmet size and looked up options to order. Helpful with jacket selection. Gave me a store catalogue and put me on the mailing list. Polite and friendly. This is my second visit, and I will continue to come back. Good product selection. But the best customer service."
"I need a new helmet and the salesman took the time to show me the options and various helmets. Low to high price no pressure just knowledge. Settled on the shoes. I only have 1 brain "
"There was a wide range of Motor Cycle gear at fair prices, however, there was limited stock for Touring enthusiast. The associate was helpful and courteous. Generally I was impressed. "
"Everything is priced high but discounted, discounts aren’t clearly marked. Probably would have bought more but couldn’t figure out what was really the marked price and what was truly a much better deal "
"Greeted and helped with products I was looking for upon entering. Had hard to find sizes. "
"I ordered a part online, and it was delivered promptly and it was super easy to pick up in store! Definitely going back. "